Payments Policy

Secure Payment Assurance

At GlobMed Surgicare , we prioritize customer trust and payment security. Every transaction made on our website is protected through advanced encrypted payment systems and secure payment gateways.

Our goal is to provide hospitals, clinics, healthcare professionals, rehabilitation centers, and individual buyers with a safe and smooth online purchasing experience for medical and surgical supplies.

Accepted Payment Methods

We offer multiple payment options for customer convenience:

• UPI Payments
• Credit Cards
• Debit Cards
• Net Banking
• Wallet Payments
• Bank Transfer (NEFT / RTGS / IMPS)
• Cash on Delivery (Selected Products)

All transactions are securely processed in Indian Rupees (INR).

Order Processing & Payment Verification

Orders are confirmed only after successful payment authorization and verification. Customers receive order confirmation through email or WhatsApp after payment completion.

In certain situations, our verification team may contact customers to confirm payment details for fraud prevention and transaction security.

Pricing Transparency

We maintain complete pricing transparency across all product categories available on our medical equipment store .

• No hidden charges
• Transparent billing process
• GST invoices available
• Shipping charges shown during checkout
• Bulk order quotations available

Failed Transactions & Refunds

If payment gets deducted but the order is not confirmed, customers are advised to wait 24–72 business hours. Most failed transactions are automatically reversed by banking partners.

Eligible refunds for cancelled or failed orders are processed back to the original payment method within 5–10 business days.

For refund-related assistance, customers can visit our Contact Us page .

Bulk Orders & Institutional Payments

We support customized payment solutions for:

• Hospitals
• Clinics
• Diagnostic Centers
• Medical Dealers
• Healthcare Institutions
• Government Supply Orders

Customers can request customized quotations through our official website .

Fraud Prevention Policy

To ensure a safe shopping environment, GlobMed Surgicare reserves the right to cancel suspicious, unauthorized, or high-risk transactions detected by our security systems.

Additional identity verification may be requested for certain orders to protect both customer and company interests.