Shipping Policy

Shipping Commitment

At GlobMed Surgicare , we are committed to delivering medical and surgical products safely, quickly, and professionally to hospitals, clinics, healthcare professionals, institutions, and individual customers across India.

We understand the importance of timely delivery for healthcare products and therefore work with trusted courier and logistics partners to ensure smooth order fulfillment.

Order Processing Time

Orders are generally processed within 24–48 business hours after successful payment confirmation.

• Orders placed on Sundays or public holidays are processed on the next working day
• Bulk and customized orders may require additional processing time
• Customers are informed in case of unexpected delays

Estimated Delivery Timeline

Delivery timelines may vary depending on product availability, customer location, courier operations, and external factors.

• Metro Cities: 2–5 Business Days
• Other Cities & Towns: 4–8 Business Days
• Remote Locations: 5–10 Business Days
• Bulk Medical Equipment Orders: As per logistics coordination

We continuously work to ensure timely dispatch and delivery for all orders.

Shipping Charges

Shipping charges are calculated based on:

• Product weight and dimensions
• Delivery location
• Order quantity
• Courier partner availability

Any applicable shipping charges are clearly displayed during checkout. Certain products or promotional offers may qualify for free shipping.

Order Tracking

Once the order is shipped, customers receive tracking details through email or WhatsApp.

Customers can monitor shipment status and estimated delivery updates directly through the courier tracking system.

Packaging & Product Safety

All products are packed securely using professional packaging standards to minimize transit damage and maintain product safety during shipping.

• Safe packaging for delicate medical equipment
• Secure sealing and handling
• Quality checks before dispatch
• Damage prevention measures

Bulk Orders & Institutional Deliveries

We provide specialized shipping support for:

• Hospitals
• Clinics
• Diagnostic Centers
• Healthcare Institutions
• Government Orders
• Dealers & Distributors

For bulk shipping assistance or logistics coordination, customers may contact us through our Contact Us page .

Delayed or Lost Shipments

Although we work with reliable logistics partners, certain delays may occur due to weather conditions, transportation issues, public holidays, or operational disruptions.

In case of lost or significantly delayed shipments, our support team will assist customers in resolving the issue as quickly as possible.